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iShare Services Support

Support for iShare Services and TouchChat is available through several methods.

Support Ticket

You can open a support ticket at the PRC-Saltillo support ticket system

Email

Support via email is available from support@touchchatapp.com

Premium Support Subscribers

If you have an active TouchChat premium support plan subscription, you can receive immediate help via a live chat or telephone call. If you do not currently have an active support plan subscription you can purchase one here. Find the help you need with our vast library of support articles for a variety of topics in the TouchChat Support Articles.

Via Pro or TouchChat Express Owners

If you own a Via Pro or TouchChat Express you can receive immediate help via a live chat or telephone call. A valid Via Pro or TouchChat Express serial number is required. Please see your Via Pro or TouchChat Express Users Guide for support contact information.