iShare Services Support
Support for iShare Services and TouchChat is available through several methods.
You can open a support ticket at the PRC-Saltillo support ticket system
Support via email is available from firstname.lastname@example.org
Premium Support Subscribers
If you have an active TouchChat premium support plan subscription, you can receive immediate help via a live chat or telephone call. If you do not currently have an active support plan subscription you can purchase one here. Find the help you need with our vast library of support articles for a variety of topics in the TouchChat Support Articles.
Via Pro or TouchChat Express Owners
If you own a Via Pro or TouchChat Express you can receive immediate help via a live chat or telephone call. A valid Via Pro or TouchChat Express serial number is required. Please see your Via Pro or TouchChat Express Users Guide for support contact information.